Organizational Change Management
- 2 Days Course
- Language: English
Introduction:
Through this interactive workshop, you will gain experience with techniques and learn skills to clearly define the change to generate support, assess organizational readiness, develop a change management plan, effectively address resistance, create critical communications to keep everyone engaged through the change, as well as identify the critical success factors to sustaining the change once it is implemented. You will leave class ready to participate as a valuable change agent on any type of organizational change.
This course has been approved for 14 PDUs | 14 CDUs
Objectives:
Understand the key concepts associated with organizational change management
Identify the drivers for a change initiative
Use different techniques to assess the organization’s readiness for change
Create a change management plan
Establish an effective change network Learn how to effectively address resistance
Develop a communication plan, internal marketing campaign, feedback strategy and training plan
Determine key activities needed to sustain change behaviors and benefits
Course Outline:
OCM Overview
- Personal change assessment
- OCM defined
- Common organizational change models
- OCM Framework
Define the Change
- Change drivers
- Create a vision statement
- Define the change
Assess Organizational Readiness
- Organizational change readiness overview
- Conduct a Force Field Analysis
- Conduct a Stakeholder Analysis
- Conduct an Impact Analysis
- Create a Survey
Plan for the Change
- Determine change approach
- Benefits management
- Risk management
- Identify change benefits and risks
- Build a governance structure
- Build a change network
- Identify change tasks and activities
Overcoming Resistance
- Why people are resistant to change
- Levels of resistance
- Steps to overcoming resistance
- Capture ideas on how to help people overcome resistance
OCM Communication Plan
- Create a change communication plan
- Create a marketing plan
- Create a feedback strategy plan
- Create a training plan
Implement and Sustain the Change
- Implement change activities
- Sustain the change activities
Enroll in this course
£795.00 – £1,195.00