CompTIA A+ Certification (Exams 220-1201 and 220-1202)
- 5 Days Course
 - Language: English
 
Introduction:
Objectives:
This training prepares you to support and troubleshoot modern devices, systems, and networks in real-world environments. You’ll gain the skills employers demand for frontline IT support roles. After completing the training, you’ll be ready to pass the two exams required for the CompTIA A+ credential.
 By the end of this course, you will be able to:
 Install, configure, and maintain computers, mobile devices, and software
 Troubleshoot and resolve common hardware, OS, and network issues
 Apply basic cybersecurity measures and understand threat vectors
 Support Windows, Linux, macOS, and cloud-based operating systems
 Use remote tools to diagnose and fix hybrid workforce issues
 Understand scripting, cloud computing, and virtualization concepts
Course Outline:
1. What Does an IT Specialist Do
- The Hero of Problem Solving
 - The Troubleshooting Methodology
 - Additional Resources
 - Module Quiz
 
2. Installing Motherboards and Connectors
- Cables and Connectors
 - Motherboards
 - Legacy Cables
 - Additional Resources
 - Module Quiz
 
3. Installing System Devices
- Power Supplies and Cooling
 - Storage Devices
 - System Memory
 - CPUs
 - Challenge Lab: Troubleshoot Memory
 - Additional Resources
 - Module Quiz
 
4. Troubleshooting PC Hardware
- BIOS and UEFI
 - Power and Disk Issues
 - System and Display Issues
 - Lab: Troubleshoot GPU
 - Additional Resources
 - Module Quiz
 - Checkpoint Review
 
5. Comparing Local Networking Hardware
- Network Types
 - Networking Hardware
 - Lab: Connect Patch Panel Cables
 - Network Cable Types
 - Wireless Networking Types
 - Additional Resources
 - Module Quiz
 
6. Configuring Network Addressing and Internet Connections
- Internet Connection Types
 - TCP/IP Concepts
 - Network Communications
 - Network Configuration Concepts
 - Challenge Lab: Install a SOHO Network
 - Additional Resources
 - Module Quiz
 
7. Supporting Network Services
- Networked Host Services
 - Internet and Embedded Appliances
 - Troubleshoot Networks
 - Additional Resources
 - Module Quiz
 - Checkpoint Review
 
8. Summarizing Virtualization and Cloud Concepts
- Client-Side Virtualization
 - Cloud Concepts
 - Additional Resources
 - Module Quiz
 
9. Supporting Mobile Devices
- Mobile Devices and Peripherals
 - Mobile Apps and Data
 - Laptop Hardware
 - Troubleshoot Mobile Devices
 - Challenge Lab: Mobile Hardware Support
 - Additional Resources
 - Module Quiz
 
10. Supporting Print Devices
- Printers and Multifunction Devices
 - Print Device Maintenance
 - Troubleshoot Print Devices
 - Additional Resources
 - Module Quiz
 - Checkpoint Review
 
11. Managing Support Procedures
- Documentation
 - Professional Communication
 - Types of Operating Systems
 - Additional Resources
 - Module Quiz
 
12. Configuring Windows
- Windows User Settings
 - Windows System Settings
 - Install and Configure Applications
 - Cloud-Based Applications
 - Additional Resources
 - Module Quiz
 
13. Managing Windows
- Use Management Consoles
 - Command-Line Tools
 - Windows Networking
 - Additional Resources
 - Module Quiz
 
14. Supporting Windows
- Troubleshoot Windows Networking
 - Remote Access Technologies
 - Performance and Troubleshooting Tools
 - Troubleshoot Windows OS Problems
 - Additional Resources
 - Module Quiz
 
15. Securing Windows
- Logical Security Concepts
 - Windows Security Settings
 - Windows Shares
 - Additional Resources
 - Module Quiz
 
16. Installing Operating Systems
- Windows Editions
 - OS Installations and Upgrades
 - Additional Resources
 - Module Quiz
 
17. Supporting Other OS
- Linux Features
 - Package and Network Management
 - macOS Features
 - Additional Resources
 - Module Quiz
 - Checkpoint Review
 
18. Configuring SOHO Network Security
- Attacks, Threats, and Vulnerabilities
 - Wireless Security Protocols
 - SOHO Router Security
 - Additional Security Measures
 - Additional Resources
 - Module Quiz
 
19. Managing Security Settings
- Account Security
 - Workstation Security
 - Browser Security
 - Troubleshoot Workstation Security
 - Additional Resources
 - Module Quiz
 
20. Supporting Mobile Software
- Mobile OS Security
 - Troubleshoot Mobile OS and App Software
 - Troubleshoot Mobile OS and App Security
 - Additional Resources
 - Module Quiz
 - Checkpoint Review
 
21. Using Data Security
- Data Backup and Recovery
 - Data Handling Best Practices
 - Artificial Intelligence
 - Additional Resources
 - Module Quiz
 
22. Implementing Operational Procedures
- Change and Inventory Management
 - Common Safety and Environmental Procedures
 - Scripting Basics
 - Additional Resources
 - Module Quiz
 - Checkpoint Review
 
Enroll in this course
$3,021.20
 