Introduction Course Overview Fundamentals Roles and Responsibilities Lean vs. Six Sigma Learning Assessment Lean Lean Fundamentals Kaizen 7 Waste (Muda) Current State vs. Future State Team Selection Project Charter Responsibility Assignment Matrix (RAM) Process Mapping Process Mapping Exercise Affinity Diagrams 5S and 6M’s Visual Management Traditional and Lean Production(s) Takt Time Focused Factories and Demand Flow Single Minute Exchange of Die (SMED) Mistake Proofing (Poka-Yoke) Learning Assessment Fundamentals of Six Sigma History of Six Sigma Lean vs. Six Sigma DMAIC vs. DMADV Define Introduction to Define Define Tools and Terminology Y=f(x) Rolled Throughput Yield (RTY) Voice of the Customer (VOC) Critical to Quality (CTQ) Quality Function Deployment (QFD) House of Quality Kano Models and Pareto Charts 5 Whys Learning Assessment Measure Introduction to Measure Measure Tools and Key Components Basic Statistics Data Collection Plan Scales of Measurement Sampling Data Definitions Gauge R&R Statistical Process Control (SPC) Control Charts SPC Errors Understanding Variation Displaying Variation Measurement Systems Analysis (MSA) Quality Loss Function Process Capability Measurement Error Learning Assessment Analyze Introduction to Analyze Analyze Tools and Goals Revisiting Y=f(x) Graphical Analysis Problem Statement Failure Mode Effects Analysis (FMEA) Root Cause Analysis Hypothesis Testing Confidence Intervals Standard Deviations vs. Standard Value Sample Mean Analysis of Variance (ANOVA) Bootstrapping (Resampling) Risk Management Learning Assessment Improve Introduction to Improve Improve Tools Developing Solutions Risk Mitigation Design of Experiments (DOE) Cause and Effect Matrix Finalized Solutions Learning Assessment Control Introduction to Control Control Tools Control Plans Response Plans Learning Assessment Course Summary Lean Six Sigma Green Belt Certification Exam